I can’t accept a collaborator invitation from JBI Sumari, clicking the link shows an error.


OVID and Sumari are aware of issues with collaborator invitations and they are developing a fix. In the meantime, please use this workaround:

Forward the collaborator invitation to support@ovid.com with below information and Ovid will accept invitations on your behalf until this problem is resolved.

Information to include in request:

  • Institution name: University of Technology Sydney
  • Copy of the received SUMARI invitation (within 48 hours of receipt)
  • Ovid Personal account name


  • Last Updated Sep 22, 2021
  • Views 23
  • Answered By Alex McManus

FAQ Actions

Was this helpful? 0 0